Welcome to our online store. We offer original articles made with African mat...
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Welcome to our online store. We offer original articles made with African materials. Come visit us often, news weekly. Our products are handmade and produced by ourselves. We choose our materials carefully to ensure a reliable and careful work. Please contact for any questions or comments. Find us also on: facebook.com/touashop instagram: @touashop
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
Thank you purchase on TouaShop. It is important to be aware of all the conditions of sale before purchasing, as each purchase is final. We sell our quality products shop because we respect our customers and do not want to disappoint them. The delivery is the responsibility of the buyer. We deliver to your address via mail. safe and reliable service in the country of issue. Deliveries may take 2-5 working days in local and 2-3 weeks for international deliveries. The pockets of orders, shoes and pearl necklaces can take 1 more week. Every order is delivered after payment We personally take care of each file command post. After that, we are not responsible for any inconvenience occurred. Once the trade order, we give you the tracking number / withdrawal. We will send the parcels that from Monday to Friday. Any past weekend order will not be delivered until Monday. Some objects at the reception will be smaller or larger than the published photograph. This of course depends on the camera angle of the photo. It could happen EXCEPTIONALLY (due to illness or other life situation) that we can not deliver on time. We apologize in advance. But it will of course be EXCEPTIONAL. We deliver to the address that the customer provides us via ETSY. We supporterons no costs related to the return of the parcel because of a bad address given by the customer. Unless the fault is our responsibility. Returns are accepted only if the product is damaged and about 48 hours. We provide upon receipt of the parcel a photo proving the product damage. If it should happen that you are not satisfied with the product, notify us within 2 days and tell us the exact reasons. We may substitute an equivalent product. The customer is responsible for any charges related to the exchange of its product. Please contact us before leaving a negative comment on our shop. Contact us for any advice that can help us improve. [email protected]
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